Wicklow County Council has produced a series of familiarisation videos to help members of the public with accessibility arrangements for County Buildings and the five Municipal District Offices.
The focus of these videos is to assist people with learning difficulties, Autism, physical disabilities, and/or anxiety concerns in different elements encountered when visiting Council offices.
Wicklow County Council’s digital initiative was part-funded under the Department of Rural and Community Development’s Digital Innovation Programme. The programme supports local authority led projects that demonstrate clear potential for public benefit and that can be scaled up or replicated elsewhere.
Cathaoirleach of Wicklow County Council, Cllr Irene Winters, said: “This innovative project is testament to Wicklow County Council’s vision and commitment for greater quality customer service for all. I think these videos will be of great assistance to people with learning or physical disabilities who need to visit the different Council offices.”
Mr Frank Curran, Chief Executive, Wicklow County Council, said: “This creative series of informative videos will greatly benefit the wider public and citizens of County Wicklow. We plan to extend these productions with buildings such as our public libraries and recycling facilities and hope that other Local Authorities will follow our lead and replicate this initiative.”
The videos are available on the Council’s website at: http://www.wicklow.ie/living/AccessVideos