Ulster Bank begins informing customers of account closures

Ulster Bank have now formally begun writing to current and deposit account customers, on a phased, rolling basis, to give them six months’ notice to Choose a new provider, and Move and Close their Ulster Bank accounts.

The bank has two branches located in Co Wicklow, which are located in Bray and Blessington. Both branches are expected to close.

These letters and emails are being issued in tranches, to help to facilitate orderly account switching and new account opening across the industry and to avoid a single closure date for customers and the industry.

“Customers are not obliged to take any action until they receive their letter or email from us; our branches will remain open throughout this Choose-Move-Close process, to ensure that all customers will have in-branch support available to them, should they require it,” said a spokesperson.

They continued: “This is an important step in the phased withdrawal of Ulster Bank and we recognise that for our customers, especially those who have banked with us for decades, choosing and moving to a new provider requires effort, time and support.

“We are taking a responsible and prudent approach which includes regular monitoring and evaluation of the progress throughout this process.”

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